Lekker Doos Website Privacy Policy
This privacy policy explains how Lekker Doos collects, uses and protects your personal information when you visit our website, place an order or subscribe to our wine services.
1. Information We Collect
We collect information in the following ways.
Information You Provide to Us
You may provide information when you:
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create an account or subscribe to a wine box
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place an online order
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enter competitions or promotions
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sign up for our newsletter
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contact us via email, WhatsApp or social media
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comment on our posts or reviews
This information may include:
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name and surname
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email address and phone number
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delivery address
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age or date of birth (to confirm you are over 18)
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payment details (processed securely by our payment provider and not stored by us)
Information We Collect Automatically
When you use our website, we may automatically collect:
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device information
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IP address
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browsing behaviour on our site
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pages viewed and links clicked
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general location information
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cookie data for analytics and functionality
Information From Third Parties
We may receive information from:
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payment providers (to confirm successful transactions)
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courier partners (delivery status updates)
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marketing or analytics tools (such as behaviour insights, without personal identification)
2. How We Use Your Information
We use your information to:
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process orders, payments and deliveries
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manage your account or subscription
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provide customer support
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confirm that you are over 18 (as legally required)
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send you wine updates, new releases and special offers (only if you opt in)
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improve our website and user experience
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fulfil legal, tax or accounting obligations
3. How We Share Your Information
Lekker Doos does not sell your personal information.
We may share information with:
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Delivery partners to deliver your wine orders
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Payment providers to process secure payments
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Service providers who help us operate the website and store (e.g. email tools, analytics tools)
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Regulatory or legal authorities when required by law
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Third parties you give explicit consent to, such as optional marketing collaborations
Anyone we share data with is required to handle it safely and only for the purpose agreed.
4. Your Rights
You have the right to:
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request access to the personal information we hold about you
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ask us to update or correct your information
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ask us to delete your information where legally possible
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opt out of marketing at any time
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disable cookies through your browser settings
We will still send you essential service messages (like order confirmations or delivery updates).
5. Cookies
Our website uses cookies to improve your shopping experience.
You may disable cookies in your browser, but certain features may not function correctly.
6. Data Retention
We keep your personal information only for as long as necessary for:
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processing orders
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providing services
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meeting legal and financial obligations
After this, your information is securely deleted or anonymised.
7. Data Security
We take appropriate measures to protect your information, including encrypted payment processing, secure servers and restricted access.
Although no system is completely secure, we continuously update our security practices.
8. Data Transfers
Some service providers may store or process data outside South Africa.
If this happens, we ensure that they follow data protection standards equal to or stronger than South African requirements (POPIA).
9. Links to Other Websites
Our website or social pages may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and recommend reading their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time.
Any changes will be posted on our website and will apply from the date they are published.
11. Contact Us
To request access, updates or deletion of your personal information, or to enquire about this policy, you may contact us at: